Event Organizers
Event Configuration
Customize event settings and features
Event Configuration
Fine-tune your event settings for the best experience.
General Settings
Access at Settings > Event:
- Name - Public-facing event name
- Description - Event description for listings
- Logo - Event branding
- Colors - Theme colors for public pages
- Timezone - All times displayed in this zone
Registration Settings
Configure how attendees register:
Ticket Types
- Early Bird - Discounted early registration
- Standard - Regular pricing
- VIP - Premium access
- Staff - Internal team access
Registration Fields
Customize the registration form:
- Add custom questions
- Mark fields as required/optional
- Set validation rules
Capacity Limits
- Overall event capacity
- Per-session limits
- Waitlist management
Payment Settings
Token Configuration
| Setting | Description |
|---|---|
| Minimum top-up | Lowest amount to add |
| Maximum balance | Card balance cap |
| Bonus tiers | Top-up bonus amounts |
| Refund policy | How unused balance is handled |
Vendor Fees
- Commission rate (percentage)
- Fixed fee per transaction
- Settlement schedule (daily/weekly)
Content Settings
FAQ
Add frequently asked questions:
- Navigate to Content > FAQ
- Click "Add Question"
- Enter question and answer
- Set display order
Contact Information
Set up contact points:
- General inquiries email
- Support phone number
- Emergency contact
Policies
Define event policies:
- Terms and conditions
- Privacy policy
- Refund policy
- Code of conduct
Integration Settings
Third-Party Connections
Configure integrations under Settings > Integrations:
- HubSpot - CRM sync
- Mappedin - Venue wayfinding
- Adyen - Payment processing
- Merchant Warrior - Australian payment gateway
Webhooks
Set up webhooks for real-time notifications:
- Order events
- Registration events
- Check-in events
Access Control
Staff Permissions
Define roles and access levels:
| Role | Access |
|---|---|
| Admin | Full access |
| Manager | Event management |
| Staff | Check-in and support |
| Vendor | Own vendor data only |
API Keys
Generate API keys for integrations:
- Navigate to Settings > API Keys
- Click "Generate Key"
- Set permissions and expiry
- Copy and store securely